Política de Privacidad

1. El alcance

1.1 Esta política describe el tipo de Datos Personales que la Compañía recopila sobre las personas físicas, así como la forma en que los trata, los comparte con terceros y asegura sus procesos.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or by combining that information with additional information we hold or can access.

1.3 The Policy defines "processing" as any operation that involves the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.

1.4 Our services are intended for a general audience and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from any person under 18, nor do we knowingly allow such persons to use our services. If we become aware of any information relating to a minor, we will delete it as soon as possible.

2. Qué datos personales tenemos sobre usted

2.1 Recopilamos Datos Personales cuando accede al servicio y a los canales o visita nuestro sitio web. En determinados casos, podemos solicitarle sus Datos Personales.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information through our external partners.

3. No es necesario revelar información personal

3.1 You are not obligated to provide us with any Personal Data. However, in certain circumstances, you may choose not to provide such data. This may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Datos personales que recibimos de usted: cualquier dato personal que nos facilite voluntariamente al conectarse con una plataforma de trading en línea de un tercero a través de Nosotros.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 La empresa trata sus Datos Personales para los fines descritos en esta sección y conforme a la base jurídica aplicable a cada uno de ellos.

5.3 Para obtener más información sobre el tratamiento necesario para proteger intereses legítimos, contáctenos por correo electrónico.

5.4 Below are the reasons and legal grounds on which we may use the information you provide:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, including IP address information, as well as for analyzing user experiences.

6.2 También puede solicitarnos que facilitemos Datos Personales concretos relativos a usted a plataformas de trading de terceros. En tales casos, transmitiremos a dichas plataformas los Datos Personales que usted nos proporcione. El uso de sus Datos Personales se rige por las respectivas políticas de privacidad de cada plataforma. Sus Datos Personales podrían compartirse con múltiples plataformas de trading.

6.3 The Company may share Personal Data with related entities or business partners. This may provide the Company with the resources needed to improve and refine the products and services it offers to its clients.

6.4 La Compañía podrá divulgar Datos Personales a autoridades reguladoras, locales u otras autoridades oficiales cuando sea necesario para proteger los derechos de terceros o sus activos.

6.5 También podemos compartir Datos Personales sobre usted con posibles inversores o compradores, o con prestamistas de la Compañía o de cualquier otra empresa del grupo, en caso de que se produzca dicha transacción (incluida la transferencia o venta de activos de la Compañía o de cualquier otra empresa del grupo) o como parte de una fusión, reestructuración, consolidación o quiebra de la Compañía o de cualquier otro negocio del grupo.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as those that display advertisements on our website or analytics providers. These companies may also use cookies or other technologies.

7.2 Las cookies son pequeños archivos de texto que se almacenan en su dispositivo cada vez que visita o accede al sitio web. Sirven para recopilar información sobre sus preferencias y hábitos de navegación, con el fin de mejorar la experiencia del usuario, registrar sus preferencias y personalizar los productos y servicios que puedan interesarle. Las cookies también se utilizan con fines estadísticos y de análisis.

7.3 Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain only for a short period, until you close your browser. Others are persistent cookies, which stay on your device for a set period after you close your browser. These help the Website recognize you as a returning user and allow you to navigate back to the site.

7.5 Tenga en cuenta, sin embargo, que si esto ocurre, algunas o todas las funciones y características del Sitio Web podrían no funcionar como usted espera.

Online Tracking Notice: This service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is no longer required.

9. Transferencias internacionales

9.1 Su información personal puede ser transferida a otros países, es decir, sus datos personales pueden ser transmitidos a un tercer país o a organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger los datos personales que usted proporciona y garantizar que los usuarios de los datos puedan ejercer sus derechos y acceder a recursos legales efectivos.

9.3 The Company can provide details on the security measures it applies to protect your Personal Data transferred to third countries or international organizations. Email us at: support@dragovalorivento.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain error-free. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 Where legal or other obligations beyond our control apply, we may be required to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control the level of security such third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us online.

11. Hipervínculos a sitios web de terceros

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's control. We are not responsible for the collection or processing of Personal Data by these sites or applications. This Policy does not apply to actions carried out through such sites or applications.

11.2 Before accessing any third-party websites or applications, we recommend reviewing their privacy policies prior to deciding whether to access or use them. We also recommend caution before providing them with any Personal Data.

12. Modificaciones de esta Política

12.1 We may update this Policy at any time. When we do, we will publish the revised version on our website to notify you of the changes.

12.2 If we make significant changes to this Policy, we will notify you through the channels we consider appropriate and post a notice on our website.

12.3 Unless expressly stated otherwise, any modification takes effect upon publication of the revised Policy.

13. Tus derechos

13.1 You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the Personal Data you provide. To exercise your rights, send an email to the address below.

13.3 Right of access The Company may verify the accuracy of the Personal Data it processes about you. Where such data exists, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request harms the rights and freedoms of another person, or your own rights, the Company may decline the request or limit the extent to which it can be fulfilled.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on processing If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request such a restriction, the Personal Data may be retained only with your consent, or to establish, exercise, or defend legal rights, or to protect the rights of another natural person, or where there is a significant public interest within the European Union or a Member State.

13.7 Right to data portability When processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not infringe the rights or freedoms of third parties.

13.8 Right to object You have the right to object at any time to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing the Personal Data, we may continue to do so unless these are overridden by your rights, freedoms, or interests, or by the establishment, exercise, or defense of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may revoke the consent you granted us to process your Personal Data at any time. This will not affect the lawfulness of any processing based on your consent before its withdrawal. You have the right to lodge a complaint with your supervisory authority. You may appeal to a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. European Union and Member State law may limit your rights in relation to your Personal Data, as detailed in this section 13.

13.10 We will provide the information you request under your rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature of the request and the number of requests received. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

13.11 Siempre que no contravenga lo dispuesto en el artículo 13 de la ley, la información que solicite en ejercicio de sus derechos conforme al artículo 13 se le facilitará de forma gratuita. Si la solicitud es infundada o excesiva, en particular por su carácter repetitivo, podremos cobrar una cantidad razonable para cubrir los gastos administrativos de facilitar la información o ejecutar la acción solicitada. También podremos negarnos a actuar.

13.12 If we have doubts about the true identity of the person who submitted a request, we may ask the requester to provide reasonable means of verifying their identity.